ORC Hit Map + Real-Time Booster Alerting

Detect repeat-theft patterns across stores and surface real-time alerts to associates when likely ORC activity is occurring in high-target aisles (tools, outdoor power, electrical) — then dispatch targeted aisle checks and response playbooks.

Input YAML

This is the source use-case definition used for the pipeline.

Problem

Organized retail crime crews hit many stores repeatedly, sometimes multiple times per day, and store teams lack timely visibility to recognize patterns and respond consistently.

  • Repeat incidents across locations go unnoticed until losses accumulate
  • Associates don’t know when a store is in an active ORC pattern (same items, same time windows)
  • LP response is inconsistent across stores and shifts
  • High-theft aisles (tools/electrical/outdoor power) require proactive coverage without harming the shopper experience
Solution
Devices: Zebra mobile computers/tablets for managers and LP teams to receive alerts, execute response tasks, and document incidentsSoftware: Zebra Workcloud Actionable Intelligence to detect repeat- incident patterns and trigger risk-scored alertsSoftware: Zebra Workcloud Task Management to dispatch targeted aisle checks and response playbooksSoftware: Zebra Workforce Connect (PTT/messaging) for real-time coordination when risk is highSoftware: Zebra VisibilityIQ to monitor device/app uptime and ensure alert delivery coverage
Verticals
Retail